Shipping

Every order at Seasonsole ships with a tracking number, so you can follow your sneakers from the warehouse to your door. We keep the process simple and the details clear.

How long shipping takes

Shipping takes 7-15 business days. Once your order is on its way, you receive a tracking number by email and can check its progress at any time. Delivery times can vary slightly by destination, but 7-15 business days is the window we work to for every order.

Shipping cost

Shipping is free on orders over $50. Below that amount, the shipping cost is shown at checkout before you pay, so there are no surprises.

Tracking your order

• Your tracking number is sent as soon as your order ships.
• Use it to follow your pair through each stage of the journey.
• If the tracking has not updated for a while, message us and we will check on it.

Checkout

Checkout is secure, and your payment details are handled safely. Take a moment to confirm your delivery address before you place the order, since that is where your tracking number and sneakers will go.

Returns

If a pair is not right for you, returns are accepted within 30 days of delivery. Keep the sneakers in the condition you received them and contact us to start the return. We will explain the steps and where to send the pair.

Questions about shipping

Support is available by WhatsApp or through the contact form. Whether you want an update on a delivery, help with a return, or a question about an order before you buy, send us a message and we will reply. Following the season and collecting your favourite signature models is easier when you know exactly where your pair is, and tracking plus clear shipping times keep you informed from checkout to delivery.